Frequently
Asked
Questions
FAQ’s | PhoTab | Mobile | POD |
| Which cameras are supported? | Most Nikon and Canon DSLR cameras are supported, to inquire about support for a specific camera, please email | Any Android cell phone or tablet that has a camera. | N/A |
| Can Wi-Pics process RAW files as well as JPG files? | Yes, PhoTab can process both JPG and RAW files. | N/A | |
| In addition to file renaming, can Wi-Pics add “tags” to the EXIF or IPTC Header of the JPG file? | Yes. Data scanned into the SCANDATA field and/or data manually entered into the USERDATA filed can be included in the EXIF and/or IPTC header. | N/A | N/A |
| What Android devices are supported? | Cell phones and tablets running Android version 6.0 or higher. | Cell phones and tablets running Android version 6.0 or higher. | N/A |
| What operating systems are supported? | Android 6.0 or higher. | Android 6.0 or higher. | Windows 7, Windows 8.1 |
| Is there any other software required? | If transmitting photos via Wi-Fi, the receiving computer must be running an FTP server application to receive the photos. | If transmitting photos via Wi-Fi, the receiving computer must be running an FTP server application to receive the photos. | N/A |
| What types of barcodes can be scanned by Wi-Pics? | Wi-Pics PhoTab supports all 1D & 2D barcodes. | Wi-Pics PhoTab supports all 1D & 2D barcodes. | Dependent on the USB scanner connected to the POD system. |
| When using the Android device’s camera to scan barcodes, what resolution does the camera need to be? | 5 megapixels to effectively scan barcodes, 3 megapixels for scanning QR codes. | 5 megapixels to effectively scan barcodes, 3 megapixels for scanning QR codes. | N/A |
| Are Bluetooth barcode scanners supported? | Any Bluetooth barcode scanner supported by Android will work with Wi-Pics | Any Bluetooth barcode scanner supported by Android will work with Wi-Pics | Yes, as long as the PC running the POD software supports Bluetooth. |
| What is the range of the Wi-Fi transmission? | Tranmsission distance is dependent on the strength of the Wi-Fi signal. Maximun distance for Wi-Fi transmissions is approxiamtely 300 feet. | Tranmsission distance is dependent on the strength of the Wi-Fi signal. Maximun distance for Wi-Fi transmissions is approxiamtely 300 feet. | N/A |
| What transmission protocols does Wi-Pics Support? | FTP only. | FTP / DropBox | N/A |
| Can I transit my photos via a cellular connection? | Photos can sync’d via cellular to a DropBox folder using a 3rd party utility. | Yes. Wi-Pics Mobile directly supports cellular transmission of photos. | N/A |
| What is the maximum number of characters supported for renaming pictures? | 255 | 255 | N/A |
| What type of data can be used to rename pictures? | Barcode (or data manually entered into ScanData field), User Data (data manually entered into the User Data field), a Sequence number (1st, 2nd, 3rd, etc., picture assocaited with the current barcode data), Original camera frame number. | Barcode (or data manually entered into ScanData field), User Data (data manually entered into the User Data field), a Sequence number (1st, 2nd, 3rd, etc., picture assocaited with the current barcode data), Original camera frame number. | N/A |
| What characters can be used to separate each data field in the picture’s filename? | You may use any character not considered a “control” character. Control characters include ! @ $ % # & * ( ) ? / \ | You may use any character not considered a “control” character. Control characters include ! @ $ % # & * ( ) ? / \ | |
| Can barcodes be overlaid or “stamped” on each photo? | N/A | Filename or custom text can be “stamped” on each photo. | N/A |
| Can photo’s automatically be sorted into folders? | Photo’s can automatically be sorted into folders based on data entered into the ScanData or User Data fields | Photo’s can automatically be sorted into folders based on data entered into the ScanData or User Data fields | N/A |
| What cables are required to connect to the camera? | An OTG (On-The-Go) USB Host cable is required to connect to the camera. | N/A | N/A |
| My camera is not recognized by PhoTab, what should I do? | Verify that your Android device supports OTG connections and you are using a supported camera. Also test the OTG cable by connecting it to your Android device and connecting a USB flash drive to the host cable, if the flash drive is not being recognized by your Android device, replace the OTG cable. | N/A | N/A |
| Can I move or transfer my Wi-Pics license my existing Android device to a new one? | Yes. Simply “deactivate” your license under Wi-Pics General Settings, install the software on your new device and “reactivate” your license. | Yes. Simply “deactivate” your license under Wi-Pics General Settings, install the software on your new device and “reactivate” your license. | N/A |