Frequently

Asked

Questions

FAQ’s
PhoTab
Mobile
POD
Which cameras are supported?

Most Nikon and Canon DSLR cameras are supported,  to inquire about support for a specific camera, please email

info@wipicsmobile.com

Any Android cell phone or tablet that has a camera.N/A
Can Wi-Pics process RAW files as well as JPG files?Yes, PhoTab can process both JPG and RAW files.N/A
In addition to file renaming, can Wi-Pics add “tags” to the EXIF or IPTC Header of the JPG file?Yes. Data scanned into the SCANDATA field and/or data manually entered into the USERDATA filed can be included in the EXIF and/or IPTC header.N/AN/A
What Android devices are supported?Cell phones and tablets running Android version 6.0 or higher.Cell phones and tablets running Android version 6.0 or higher.N/A
What operating systems are supported?Android 6.0 or higher.Android 6.0 or higher.Windows 7, Windows 8.1
Is there any other software required?If transmitting photos via Wi-Fi, the receiving computer must be running an FTP server application to receive the photos.If transmitting photos via Wi-Fi, the receiving computer must be running an FTP server application to receive the photos.N/A
What types of barcodes can be scanned by Wi-Pics?Wi-Pics PhoTab supports all 1D & 2D barcodes.Wi-Pics PhoTab supports all 1D & 2D barcodes.Dependent on the USB scanner connected to the POD system.
When using the Android device’s camera to scan barcodes, what resolution does the camera need to be?5 megapixels to effectively scan barcodes, 3 megapixels for scanning QR codes.5 megapixels to effectively scan barcodes, 3 megapixels for scanning QR codes.N/A
Are Bluetooth barcode scanners supported?Any Bluetooth barcode scanner supported by Android will work with Wi-PicsAny Bluetooth barcode scanner supported by Android will work with Wi-PicsYes, as long as the PC running the POD software supports Bluetooth.
What is the range of the Wi-Fi transmission?Tranmsission distance is dependent on the strength of the Wi-Fi signal. Maximun distance for Wi-Fi transmissions is approxiamtely 300 feet.Tranmsission distance is dependent on the strength of the Wi-Fi signal. Maximun distance for Wi-Fi transmissions is approxiamtely 300 feet.N/A
What transmission protocols does Wi-Pics Support?FTP only.FTP / DropBoxN/A
Can I transit my photos via a cellular connection?Photos can sync’d via cellular to a DropBox folder using a 3rd party utility.Yes. Wi-Pics Mobile directly supports cellular transmission of photos.N/A
What is the maximum number of characters supported for renaming pictures?255255N/A
What type of data can be used to rename pictures?Barcode (or data manually entered into ScanData field), User Data (data manually entered into the User Data field), a Sequence number (1st, 2nd, 3rd, etc., picture assocaited with the current barcode data), Original camera frame number.Barcode (or data manually entered into ScanData field), User Data (data manually entered into the User Data field), a Sequence number (1st, 2nd, 3rd, etc., picture assocaited with the current barcode data), Original camera frame number.N/A
What characters can be used to separate each data field in the picture’s filename?You may use any character not considered a “control” character. Control characters include ! @ $ % # & * ( ) ? / \You may use any character not considered a “control” character. Control characters include ! @ $ % # & * ( ) ? / \
Can barcodes be overlaid or “stamped” on each photo?N/AFilename or custom text can be “stamped” on each photo.N/A
Can photo’s automatically be sorted into folders?Photo’s can automatically be sorted into folders based on data entered into the ScanData or User Data fieldsPhoto’s can automatically be sorted into folders based on data entered into the ScanData or User Data fieldsN/A
What cables are required to connect to the camera?An OTG (On-The-Go) USB Host cable is required to connect to the camera.N/AN/A
My camera is not recognized by PhoTab, what should I do?Verify that your Android device supports OTG connections and you are using a supported camera. Also test the OTG cable by connecting it to your Android device and connecting a USB flash drive to the host cable, if the flash drive is not being recognized by your Android device, replace the OTG cable.N/AN/A
Can I move or transfer my Wi-Pics license my existing Android device to a new one?Yes. Simply “deactivate” your license under Wi-Pics General Settings, install the software on your new device and “reactivate” your license.Yes. Simply “deactivate” your license under Wi-Pics General Settings, install the software on your new device and “reactivate” your license.N/A